Desiree Pfeffer - CEO
As CEO, Desiree Pfeffer leads the people and innovative culture of Conrac Solutions. Her focus includes strategy, federal contracting and management of business transitions. Desiree has over 15 years of experience in the role of executive corporate officer, including 10 years focused on business start-ups and subsidiary development for several Alaska Native Corporations, utilizing opportunities within the federal small business development and grant programs. She also has over five years of experience as CEO/investor in commercial start-up and growth-oriented companies with offices in Alaska and project sites across the USA. In addition to guiding day‐to‐day operations, Desiree, together with the leadership team, work to enhance specialized services tailored towards reducing costs and improving overall delivery of professional services to the RAC industry at each facility.
Matt Fairbanks - President
Matt utilizes more than ten years of CONRAC-specific experience to lead the Conrac Solutions team. He has demonstrated his ability to control costs, establish high expectations with employees and service providers, find innovative solutions and provide outstanding client service. Matt has a specialized degree from Brigham Young University in facility and property management, engineering and management. In addition, he is an accredited Facility Management Professional with the International Facility Management Association.
Anthony Criddle - Vice President, Operations
His responsibilities include ensuring the integrity of service delivery at new and existing facilities. With a specialized degree from Brigham Young University in Facility and Property Management and an FMP accreditation with IFMA, Anthony brings strategic analysis to the team, partnered with a strong background in analytical, technical, and financial thinking. He is an integral player in the process to gain RAC consensus on operating budgets, vendor selections, accounting structures and contract negotiations. In addition, Anthony is a Class A Underground Storage Tank (UST) operator in Washington State and has extensive experience with fuel systems, car wash mechanics and OSHA safety.
Conrac Solutions Project Delivery
Mark Pfeffer – CEO
Mark Pfeffer has successfully delivered more than $800 million in projects, spanning over 4.2 million square feet, on time and within budget. He has extensive knowledge of all aspects of consolidated rental car facility development, having led the team that coordinated, designed, financed, and built the first privately developed CONRAC in the United States at the Ted Stevens Anchorage International Airport in 2007. He subsequently led the design-build private delivery of the Austin-Bergstrom International Airport CONRAC which opened in 2015. Mark serves as Chair of the Alaska Municipal Bond Bank Authority which assists local government entities finance capital improvement projects with funds generated by selling the Authority’s bonds on the national municipal bond market. Mark earned a Bachelor of Science degree in Architecture from the University of Nebraska.
Chris Teich – President
Chris Teich has over 20 years of experience in consolidated rental car facilities development, hotel development, real estate, and contract services. He specializes in financing, investment analysis, capital planning, asset management and real estate development. In addition to leading the CSPD team, Chris manages the project finance process from initial feasibility through placement of financing. Previously, he managed a portfolio of branded and boutique hotels for NANA Development Corporation. Chris began his finance career with Marriott International and Sodexo. He has the unique experience of working with both publicly traded and private companies, including sitting on the boards of several start-ups. Chris is a graduate of Washington State University with a Master’s in Business Administration in Finance and a Bachelor’s of Science in Hospitality Business Management.
Amy Barnes – Vice President, Client Relations
Amy Barnes has over two decades of experience working with all levels of business and government. Responsible for marketing, public relations and communications for CSPD, her ability to interface with leadership of all major car rental brands allows her to quickly assemble a network for each project in order to build consensus and deliver solutions. Amy proactively coordinates CSPD’s efforts to keep or beat timelines, focusing on exceeding the expectations of airports and RACs. Prior to joining CSPD, Amy co-owned a political consulting firm based in Seattle, WA. Amy is a graduate of Denison University with a Bachelor of Arts degree in Political Science.
Bob O’Neill – Vice President, Design & Construction
Bob O’Neill is a licensed civil engineer with 30 years of experience in construction and project management. Bob integrates design-build project delivery and finance to achieve project certainty by establishing performance and delivery criteria in alignment with client objectives and financing. He is a primary contributor during preparation of the project budget, lease, architectural and construction contracts and supervises the design-build team of architects, contractors and subcontractors. Bob has overseen the successful delivery of more than $700 million in projects on time and within budget including the consolidated rental car facilities at Ted Stevens International Airport and Austin-Bergstrom International Airport. Bob holds a Bachelor of Science from Clarkson University.
John Steiner, J.D. – Vice President, Chief Counsel
John Steiner negotiates and drafts business and finance documents for Conrac Solutions Project Delivery since retiring in 2011 as an Alaska Senior Assistant Attorney General. With 18 years representing the Alaska Department of Transportation & Public Facilities, including 13 as chief counsel to the Anchorage and Fairbanks International Airports, John handled regulatory, leasing, concession, and financing matters, including consolidated rental car facility development at Anchorage. Active in Airport Council International – North America, John served ten years on its Legal Affairs Steering Group, including one year as chair. A graduate of Yale Law School, John holds a Bachelor of Science, summa cum laude from The Ohio State University.